/* ==========================================================================
   TEMPLATE GLOBAL — estilos
   Cores: variáveis calculadas por js/tema.js a partir da cor do cliente.
   Movimento: só transform e opacity. Texto de leitura ≥ 15px.
   ========================================================================== */

@font-face {
  font-family: "Mona Sans";
  src: url(../assets/fontes/mona-sans.woff2) format("woff2");
  font-weight: 200 900;
  font-stretch: 75% 125%;
  font-display: swap;
}
@font-face {
  font-family: "Onest";
  src: url(../assets/fontes/onest.woff2) format("woff2");
  font-weight: 300 700;
  font-display: swap;
}

/* reserva com prioridade zero: o tema real (<style id="tema">, calculado da cor do cliente) sempre vence */
:where(:root) {
  --fundo: #EFF0F2; --superficie: #E4E5EA; --cartao: #FFFFFF;
  --tinta: #0F1119; --tinta-suave: #4F535C;
  --noite: #10162B; --noite-suave: #1F2538;
  --claro: #F4F4F1; --claro-suave: #A9ABB2;
  --marca: #2F5BEA; --sobre-marca: #FFFFFF; --marca-texto: #2B54D8; --marca-clara: #6D8CF0;
  --linha: rgba(15, 17, 25, .12); --linha-noite: rgba(244, 244, 241, .14);

  --f-display: "Mona Sans", "Helvetica Neue", Arial, sans-serif;
  --f-texto: "Onest", "Helvetica Neue", Arial, sans-serif;

  --margem: clamp(8px, 0.9vw, 14px);          /* distância dos cartões até a borda da tela */
  --raio-g: clamp(22px, 2.3vw, 36px);
  --raio-m: 22px;
  --gutter: clamp(20px, 4.2vw, 72px);
  --largura: 1320px;
  --secao: clamp(96px, 11vw, 168px);

  --ease: cubic-bezier(.22, 1, .36, 1);
  --ease-io: cubic-bezier(.65, 0, .35, 1);
  --sombra: 0 24px 60px -24px rgba(10, 12, 20, .35), 0 2px 6px rgba(10, 12, 20, .06);

  --verde: #1F9D55;
  --whatsapp: #0E7A4F;
  --estrela: #F2A516;
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; scroll-padding-top: 96px; }
@media (prefers-reduced-motion: no-preference) { html { scroll-behavior: smooth; } }
body {
  margin: 0;
  background: var(--fundo);
  color: var(--tinta);
  font: 400 17px/1.6 var(--f-texto);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  text-rendering: optimizeLegibility;
}
main { overflow-x: clip; }
img, svg { display: block; max-width: 100%; }
h1, h2, h3, p, ul, ol, figure, blockquote { margin: 0; }
ul, ol { padding: 0; list-style: none; }
a { color: inherit; }
button { font: inherit; color: inherit; background: none; border: 0; padding: 0; cursor: pointer; }
::selection { background: var(--marca); color: var(--sobre-marca); }
:focus-visible { outline: 2px solid var(--marca-texto); outline-offset: 3px; border-radius: 6px; }
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
.ic { width: 20px; height: 20px; flex: none; }

.pular { position: fixed; left: 16px; top: -80px; z-index: 100; background: var(--tinta); color: var(--fundo); padding: 12px 18px; border-radius: 999px; text-decoration: none; transition: transform .3s var(--ease); }
.pular:focus { transform: translateY(96px); }

.conteiner { width: min(100% - 2 * var(--gutter), var(--largura)); margin-inline: auto; }
.secao { padding-block: var(--secao); }

/* ---------- tipografia ---------- */

.titulo-secao {
  font: 560 clamp(38px, 4.9vw, 80px)/0.98 var(--f-display);
  font-stretch: 112%;
  letter-spacing: -0.045em;
  text-wrap: balance;
}
.titulo-secao + .texto-secao, .cabeca-dupla .texto-secao { margin-top: 28px; }
.destaque { font-style: normal; color: var(--marca-texto); }
.texto-secao { font-size: 18px; line-height: 1.6; color: var(--tinta-suave); max-width: 52ch; text-wrap: pretty; }
.texto-secao + .texto-secao { margin-top: 16px; }

.rotulo {
  display: inline-flex; align-items: center; gap: 10px;
  padding: 7px 16px 7px 12px; margin-bottom: 28px;
  border: 1px solid var(--linha); border-radius: 999px;
  font-size: 15px; font-weight: 500; line-height: 1.4; color: var(--tinta);
}
.rotulo-ponto { width: 8px; height: 8px; border-radius: 50%; background: var(--marca); }
.rotulo-claro { border-color: var(--linha-noite); color: var(--claro); }

/* ---------- botões ---------- */

.botao {
  position: relative;
  display: inline-flex; align-items: center; gap: 16px;
  height: 58px; padding: 0 8px 0 26px;
  border-radius: 999px;
  font: 600 16px/1 var(--f-texto);
  text-decoration: none; white-space: nowrap;
  transition: transform .45s var(--ease);
}
.botao:active { transform: scale(.97); }
.botao-chip {
  flex: none; width: 42px; height: 42px; border-radius: 50%;
  display: grid; place-items: center;
  transition: transform .55s var(--ease);
}
.botao-chip .ic { width: 20px; height: 20px; }
.botao:hover .botao-chip { transform: rotate(-45deg); }
.botao:hover .botao-chip:has(svg[fill="currentColor"]) { transform: scale(1.1) rotate(-8deg); }

.botao-marca { background: var(--marca); color: var(--sobre-marca); }
.botao-marca .botao-chip { background: var(--sobre-marca); color: var(--marca); }
.botao-escuro { background: var(--tinta); color: var(--cartao); }
.botao-escuro .botao-chip { background: var(--cartao); color: var(--tinta); }
.botao-claro { background: var(--cartao); color: var(--tinta); box-shadow: inset 0 0 0 1px var(--linha); }
.botao-claro .botao-chip { background: var(--tinta); color: var(--cartao); }
.botao-vidro {
  background: rgba(255, 255, 255, .12); color: #fff;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, .32);
  -webkit-backdrop-filter: blur(14px); backdrop-filter: blur(14px);
}
.botao-vidro .botao-chip { background: #fff; color: #0B0C10; }

.link-seta {
  display: inline-flex; align-items: center; gap: 8px;
  font-weight: 600; font-size: 16px; color: var(--marca-texto); text-decoration: none; white-space: nowrap;
}
.link-seta .ic { width: 18px; height: 18px; transition: transform .4s var(--ease); }
.link-seta:hover .ic { transform: translateX(5px); }

/* ---------- símbolo da marca ---------- */

.simbolo {
  width: 38px; height: 38px; border-radius: 12px; flex: none;
  display: grid; place-items: center;
  background: var(--marca); color: var(--sobre-marca);
  font: 700 15px/1 var(--f-display); font-stretch: 112%; letter-spacing: -0.02em;
}
.simbolo-img { width: 38px; height: 38px; object-fit: contain; flex: none; }

/* ==========================================================================
   1. CABEÇALHO (pílula de vidro que flutua sobre o Hero)
   ========================================================================== */

.topo {
  position: fixed; z-index: 50;
  top: calc(var(--margem) + 14px); left: 0; right: 0;
  display: flex; justify-content: center;
  padding-inline: calc(var(--margem) + 14px);
  pointer-events: none;
  transition: transform .6s var(--ease);
}
.topo.escondido { transform: translateY(calc(-100% - 40px)); }
.topo-pilula {
  pointer-events: auto;
  width: min(100%, 1240px);
  display: flex; align-items: center; gap: 24px;
  padding: 8px 8px 8px 12px;
  border-radius: 999px;
  background: rgba(255, 255, 255, .78);
  -webkit-backdrop-filter: blur(20px) saturate(1.5); backdrop-filter: blur(20px) saturate(1.5);
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, .7), 0 12px 40px -16px rgba(10, 12, 20, .35);
  color: var(--tinta);
  animation: descer 1s var(--ease) .15s both;
}
.topo-marca { display: inline-flex; align-items: center; gap: 12px; text-decoration: none; margin-right: auto; }
.topo-nome { font: 600 18px/1 var(--f-display); font-stretch: 108%; letter-spacing: -0.025em; }
.topo-nav ul { display: flex; gap: 6px; }
.topo-nav a {
  position: relative; display: block; padding: 10px 14px;
  font-size: 15px; font-weight: 500; text-decoration: none; color: var(--tinta);
}
.topo-nav a::after {
  content: ""; position: absolute; left: 14px; right: 14px; bottom: 6px; height: 1.5px;
  background: currentColor; transform: scaleX(0); transform-origin: right; transition: transform .45s var(--ease);
}
.topo-nav a:hover::after { transform: scaleX(1); transform-origin: left; }
.topo-botao { height: 48px; padding-left: 20px; gap: 12px; font-size: 15px; }
.topo-botao .botao-chip { width: 34px; height: 34px; }
.topo-botao .botao-chip .ic { width: 18px; height: 18px; }
.topo-menu { display: none; width: 48px; height: 48px; border-radius: 50%; background: var(--tinta); color: var(--cartao); place-items: center; }
.topo-menu .ic-fechar { display: none; }
.topo-menu[aria-expanded="true"] .ic-menu { display: none; }
.topo-menu[aria-expanded="true"] .ic-fechar { display: block; }

.menu-celular {
  position: fixed; inset: 0; z-index: 45;
  background: var(--fundo);
  padding: 120px var(--gutter) 40px;
  display: flex; flex-direction: column; justify-content: space-between;
  opacity: 0; transform: translateY(-12px);
  transition: opacity .4s var(--ease), transform .5s var(--ease);
}
.menu-celular[hidden] { display: none; }
.menu-celular.aberto { opacity: 1; transform: none; }
.menu-celular a:not(.botao) {
  display: block; padding: 14px 0; border-bottom: 1px solid var(--linha);
  font: 560 34px/1.1 var(--f-display); font-stretch: 110%; letter-spacing: -0.035em; text-decoration: none;
}
.menu-celular .botao { align-self: stretch; justify-content: space-between; }

@keyframes descer { from { opacity: 0; transform: translateY(-24px); } }

/* ==========================================================================
   2. HERO — o cartão com margem
   ========================================================================== */

.hero { padding: var(--margem) var(--margem) 0; }
.hero-cartao {
  position: relative; isolation: isolate; overflow: hidden;
  height: calc(100vh - 2 * var(--margem));
  height: calc(100svh - 2 * var(--margem));
  min-height: 640px; max-height: 1080px;
  border-radius: var(--raio-g);
  background: var(--noite); color: #fff;
  transform-origin: 50% 0;
  will-change: transform;
}
.hero-foto { position: absolute; inset: 0 0 -8% 0; z-index: -2; will-change: transform; }
.hero-foto img {
  width: 100%; height: 100%; object-fit: cover;
  animation: assentar 2.2s var(--ease) both;
}
@keyframes assentar { from { transform: scale(1.14); opacity: .4; } }
.hero-veu {
  position: absolute; inset: 0; z-index: -1; pointer-events: none;
  background:
    linear-gradient(90deg, rgba(6, 7, 10, .84) 0%, rgba(6, 7, 10, .76) 40%, rgba(6, 7, 10, .5) 55%, rgba(6, 7, 10, .12) 68%, rgba(6, 7, 10, 0) 76%),
    radial-gradient(90% 70% at 0% 100%, rgba(6, 7, 10, .6) 0%, rgba(6, 7, 10, 0) 70%),
    linear-gradient(180deg, rgba(6, 7, 10, .38) 0%, rgba(6, 7, 10, 0) 22%);
}
.hero-conteudo {
  position: absolute; left: clamp(24px, 4.2vw, 72px); bottom: clamp(28px, 4.2vw, 72px);
  width: min(760px, 54%);
  will-change: transform, opacity;
}
.hero-selo {
  display: inline-flex; align-items: center; gap: 10px;
  padding: 8px 16px 8px 12px; border-radius: 999px;
  background: rgba(255, 255, 255, .12); box-shadow: inset 0 0 0 1px rgba(255, 255, 255, .24);
  -webkit-backdrop-filter: blur(12px); backdrop-filter: blur(12px);
  font-size: 15px; font-weight: 500;
  animation: subir-in 1s var(--ease) .35s both;
}
.pulso { position: relative; width: 8px; height: 8px; border-radius: 50%; background: #4ADE80; }
.pulso::after {
  content: ""; position: absolute; inset: 0; border-radius: 50%; background: #4ADE80;
  animation: pulsar 2.2s var(--ease) infinite;
}
@keyframes pulsar { 0% { transform: scale(1); opacity: .7; } 100% { transform: scale(3.2); opacity: 0; } }

.hero-titulo {
  margin-top: 22px;
  font: 580 clamp(46px, 6.4vw, 112px)/0.93 var(--f-display);
  font-stretch: 115%;
  letter-spacing: -0.052em;
  text-wrap: balance;
  animation: subir-in 1.1s var(--ease) .45s both;
}
.balao-titulo {
  position: relative; display: inline-block;
  font-style: normal;
  padding: 0 .2em .04em; margin: 0 .04em;
  border-radius: .3em .3em .3em .06em;
  background: var(--marca); color: var(--sobre-marca);
  transform: rotate(-4deg);
  animation: balao-pop .9s var(--ease) 1.2s both;
}
.balao-titulo::after {
  content: ""; position: absolute; left: 0; bottom: -.16em;
  width: .3em; height: .3em; background: var(--marca);
  clip-path: polygon(0 0, 100% 0, 0 100%);
}
@keyframes balao-pop {
  0% { transform: rotate(-14deg) scale(.4); opacity: 0; }
  60% { transform: rotate(2deg) scale(1.08); opacity: 1; }
  100% { transform: rotate(-4deg) scale(1); }
}
.hero-texto {
  margin-top: 24px; max-width: 46ch;
  font-size: clamp(17px, 1.3vw, 19px); line-height: 1.55; color: rgba(255, 255, 255, .9);
  animation: subir-in 1.1s var(--ease) .6s both;
}
.acoes { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 36px; animation: subir-in 1.1s var(--ease) .75s both; }
@keyframes subir-in { from { opacity: 0; transform: translateY(28px); } }

/* widgets que flutuam no cartão */
.hero-widgets {
  position: absolute; right: clamp(20px, 3.6vw, 64px); top: 50%;
  width: 340px;
  display: flex; flex-direction: column; align-items: flex-end; gap: 14px;
  transform: translateY(-38%);
}
.widget {
  background: rgba(255, 255, 255, .9); color: var(--tinta);
  -webkit-backdrop-filter: blur(18px) saturate(1.4); backdrop-filter: blur(18px) saturate(1.4);
  border-radius: 22px;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, .7), 0 30px 60px -24px rgba(0, 0, 0, .55);
  animation: widget-in 1.1s var(--ease) both;
}
.widget:nth-child(1) { animation-delay: .9s; }
.widget:nth-child(2) { animation-delay: 1.1s; }
.widget:nth-child(3) { animation-delay: 1.3s; }
@keyframes widget-in { from { opacity: 0; transform: translateY(30px) scale(.94); } }

.conversa { width: 100%; padding: 14px; }
.conversa-topo { display: flex; align-items: center; gap: 12px; padding: 2px 4px 12px; border-bottom: 1px solid var(--linha); }
.conversa-topo .simbolo, .conversa-topo .simbolo-img { width: 36px; height: 36px; }
.conversa-topo strong { display: block; font: 600 15px/1.3 var(--f-display); font-stretch: 105%; }
.conversa-status { display: flex; align-items: center; gap: 6px; font-size: 15px; color: var(--tinta-suave); line-height: 1.3; }
.conversa-corpo { display: grid; gap: 10px; padding: 14px 2px 2px; }
.balao {
  max-width: 88%;
  padding: 10px 14px; border-radius: 18px;
  font-size: 15px; line-height: 1.4;
  opacity: 0; transform: translateY(10px) scale(.96);
  transition: opacity .45s var(--ease), transform .55s var(--ease);
}
.balao-cliente { grid-area: 1 / 1; justify-self: end; background: var(--marca); color: var(--sobre-marca); border-bottom-right-radius: 6px; transform-origin: 100% 100%; }
.balao-empresa { grid-area: 2 / 1; justify-self: start; background: var(--superficie); color: var(--tinta); border-bottom-left-radius: 6px; transform-origin: 0 100%; }
.balao-hora { display: flex; align-items: center; justify-content: flex-end; gap: 4px; margin-top: 4px; font-size: 15px; color: var(--tinta-suave); }
.balao-hora .ic { width: 16px; height: 16px; color: var(--marca-texto); }
.digitando {
  grid-area: 2 / 1; justify-self: start; align-self: start;
  display: flex; gap: 4px; padding: 14px 16px; border-radius: 18px; border-bottom-left-radius: 6px;
  background: var(--superficie);
  opacity: 0; transform: scale(.9); transform-origin: 0 100%;
  transition: opacity .3s var(--ease), transform .4s var(--ease);
}
.digitando i { width: 7px; height: 7px; border-radius: 50%; background: var(--tinta-suave); animation: ponto 1.1s ease-in-out infinite; }
.digitando i:nth-child(2) { animation-delay: .15s; }
.digitando i:nth-child(3) { animation-delay: .3s; }
@keyframes ponto { 0%, 60%, 100% { transform: translateY(0); opacity: .5; } 30% { transform: translateY(-4px); opacity: 1; } }

.conversa[data-estado="1"] .balao-cliente,
.conversa[data-estado="2"] .balao-cliente,
.conversa[data-estado="3"] .balao-cliente,
.conversa[data-estado="3"] .balao-empresa,
.conversa[data-estado="2"] .digitando { opacity: 1; transform: none; }
.conversa[data-estado="fim"] .balao { opacity: 0; transform: translateY(-8px) scale(.98); transition-duration: .5s; }

.nota { display: flex; align-items: center; gap: 12px; padding: 12px 18px 12px 14px; }
.ic-google { width: 28px; height: 28px; flex: none; }
.nota-valor { font: 650 30px/1 var(--f-display); font-stretch: 110%; letter-spacing: -0.03em; }
.nota-texto { display: grid; gap: 2px; font-size: 15px; line-height: 1.3; color: var(--tinta-suave); }

.estrelas { position: relative; display: inline-flex; color: var(--estrela); }
.estrelas svg { width: 16px; height: 16px; }
.estrelas-base { display: inline-flex; opacity: .22; color: var(--tinta); }
.estrelas-cheias { position: absolute; inset: 0; display: inline-flex; overflow: hidden; width: calc(var(--nota, 1) * 100%); }
.estrelas-cheias svg { flex: none; animation: estrela-pop .6s var(--ease) both; animation-play-state: paused; }
.hero .estrelas-cheias svg, .estrelas.em-vista .estrelas-cheias svg, .cta.em-vista .estrelas-cheias svg, .msg-concluido.visivel .estrelas-cheias svg { animation-play-state: running; }
.estrelas-cheias svg:nth-child(2) { animation-delay: .08s; }
.estrelas-cheias svg:nth-child(3) { animation-delay: .16s; }
.estrelas-cheias svg:nth-child(4) { animation-delay: .24s; }
.estrelas-cheias svg:nth-child(5) { animation-delay: .32s; }
.hero .estrelas-cheias svg:nth-child(1) { animation-delay: 1.5s; }
.hero .estrelas-cheias svg:nth-child(2) { animation-delay: 1.58s; }
.hero .estrelas-cheias svg:nth-child(3) { animation-delay: 1.66s; }
.hero .estrelas-cheias svg:nth-child(4) { animation-delay: 1.74s; }
.hero .estrelas-cheias svg:nth-child(5) { animation-delay: 1.82s; }
@keyframes estrela-pop { from { transform: scale(0) rotate(-40deg); opacity: 0; } }

.status { display: inline-flex; align-items: center; gap: 10px; padding: 12px 18px; border-radius: 999px; font-size: 15px; font-weight: 500; line-height: 1.3; }
.status-ponto { position: relative; width: 9px; height: 9px; border-radius: 50%; background: var(--verde); flex: none; }
.status-ponto::after { content: ""; position: absolute; inset: 0; border-radius: 50%; background: var(--verde); animation: pulsar 2.4s var(--ease) infinite; }
[data-aberto="nao"] .status-ponto, [data-aberto="nao"] .status-ponto::after { background: #C2410C; }

/* ==========================================================================
   3. FAIXA DE CONFIANÇA
   ========================================================================== */

.confianca { padding-top: clamp(72px, 8vw, 120px); }
.numeros { display: grid; grid-template-columns: repeat(4, 1fr); }
.numero { padding: 4px 28px 4px; border-left: 1px solid var(--linha); }
.numero:first-child { border-left: 0; padding-left: 0; }
.numero-valor {
  display: block;
  font: 600 clamp(46px, 5.4vw, 88px)/1 var(--f-display); font-stretch: 112%;
  letter-spacing: -0.05em; font-variant-numeric: tabular-nums;
}
.numero-rotulo { display: block; margin-top: 12px; font-size: 16px; color: var(--tinta-suave); }

.esteira {
  margin-top: clamp(56px, 6vw, 88px);
  display: flex; overflow: hidden;
  border-block: 1px solid var(--linha);
  -webkit-mask-image: linear-gradient(90deg, transparent, #000 8%, #000 92%, transparent);
  mask-image: linear-gradient(90deg, transparent, #000 8%, #000 92%, transparent);
}
.esteira-trilho {
  display: flex; flex: none; gap: 56px; padding: 26px 56px 26px 0;
  animation: esteira 42s linear infinite;
}
.esteira:hover .esteira-trilho { animation-play-state: paused; }
.esteira-trilho li {
  display: inline-flex; align-items: center; gap: 14px; white-space: nowrap;
  font: 520 clamp(19px, 1.7vw, 24px)/1 var(--f-display); font-stretch: 108%; letter-spacing: -0.02em;
}
.selo-icone { width: 30px; height: 30px; border-radius: 50%; display: grid; place-items: center; background: var(--marca); color: var(--sobre-marca); }
.selo-icone .ic { width: 16px; height: 16px; }
@keyframes esteira { to { transform: translateX(-100%); } }

/* ==========================================================================
   4. DORES — riscadas pela rolagem
   ========================================================================== */

.dores-grade { display: grid; grid-template-columns: 5fr 7fr; gap: clamp(40px, 7vw, 120px); align-items: start; }
.dores-cabeca { position: sticky; top: 120px; }
.dor { display: grid; grid-template-columns: 76px 1fr; padding: 34px 0; border-top: 1px solid var(--linha); }
.dor:last-child { border-bottom: 1px solid var(--linha); }
.dor-icone {
  width: 52px; height: 52px; border-radius: 16px;
  display: grid; place-items: center;
  background: var(--superficie); color: var(--tinta);
}
.dor-icone .ic { width: 24px; height: 24px; }
.dores-acao { margin-top: 36px; display: grid; justify-items: start; gap: 14px; }
.dores-nota { display: inline-flex; align-items: center; gap: 10px; font-size: 15px; color: var(--tinta-suave); }
.dor-texto {
  position: relative;
  font: 520 clamp(26px, 2.7vw, 42px)/1.14 var(--f-display); font-stretch: 108%;
  letter-spacing: -0.035em; color: var(--tinta);
}
.dor-linha { position: relative; display: inline; }
.dor-linha-risco, .dor-risco {
  position: absolute; left: -.06em; right: -.06em; top: 52%; height: .085em; min-height: 3px;
  border-radius: 99px; background: var(--marca);
  transform: scaleX(0); transform-origin: 0 50%;
  pointer-events: none;
}
.dor-resposta {
  display: flex; align-items: flex-start; gap: 12px; margin-top: 18px;
  font-size: 18px; line-height: 1.5; color: var(--tinta);
  opacity: 0; transform: translateY(14px);
}
.dor-check { width: 28px; height: 28px; margin-top: -1px; border-radius: 50%; display: grid; place-items: center; flex: none; background: var(--marca); color: var(--sobre-marca); }
.dor-check .ic { width: 16px; height: 16px; }

/* ==========================================================================
   5. SERVIÇOS — índice com ícones + ficha do serviço ativo
   ========================================================================== */

.cabeca-dupla { display: grid; grid-template-columns: 1.25fr 1fr; gap: 48px; align-items: end; margin-bottom: clamp(48px, 6vw, 88px); }
.cabeca-dupla .texto-secao { margin: 0 0 8px; justify-self: end; }
.servicos-grade { display: grid; grid-template-columns: 1.1fr .9fr; gap: clamp(32px, 5vw, 96px); align-items: start; }
.servico { border-top: 1px solid var(--linha); }
.servico:last-child { border-bottom: 1px solid var(--linha); }
.servico-cabeca { display: grid; grid-template-columns: 76px 1fr 48px; align-items: center; padding: 28px 0 14px; }
.servico-icone {
  position: relative; isolation: isolate;
  width: 54px; height: 54px; border-radius: 17px;
  display: grid; place-items: center;
  background: var(--superficie); color: var(--marca-texto);
}
.servico-icone::before {
  content: ""; position: absolute; inset: 0; z-index: -1; border-radius: inherit; background: var(--marca);
  transform: scale(.4); opacity: 0; transition: transform .5s var(--ease), opacity .3s var(--ease);
}
.servico-icone .ic { width: 26px; height: 26px; transition: transform .6s var(--ease); }
.servico.ativo .servico-icone { color: var(--sobre-marca); }
.servico.ativo .servico-icone::before { transform: none; opacity: 1; }
.servico.ativo .servico-icone .ic { transform: rotate(-8deg) scale(1.08); }
.servico-nome {
  font: 540 clamp(26px, 2.5vw, 40px)/1.05 var(--f-display); font-stretch: 110%; letter-spacing: -0.04em;
  padding-right: 16px;   /* folga até a seta, mesmo com nome longo */
  transition: transform .6s var(--ease);
}
.servico.ativo .servico-nome { transform: translateX(8px); }
.servico-seta {
  position: relative; width: 48px; height: 48px; border-radius: 50%;
  display: grid; place-items: center;
  box-shadow: inset 0 0 0 1px var(--linha);
}
.servico-seta::before {
  content: ""; position: absolute; inset: 0; border-radius: 50%; background: var(--tinta);
  transform: scale(0); transition: transform .5s var(--ease);
}
.servico-seta .ic { position: relative; transition: transform .5s var(--ease); }
.servico.ativo .servico-seta::before { transform: scale(1); }
.servico.ativo .servico-seta { color: var(--cartao); }
.servico.ativo .servico-seta .ic { transform: rotate(45deg); }
.servico-detalhe { display: grid; gap: 14px; justify-items: start; padding: 0 0 28px 76px; }
.servico-detalhe p { max-width: 46ch; font-size: 17px; color: var(--tinta-suave); }

.servico-celular { display: none; }
.servico-inclui { display: grid; gap: 8px; }
.servico-inclui li, .ficha-inclui li { display: flex; align-items: center; gap: 12px; }
.servico-inclui .ic, .ficha-inclui .ic {
  width: 24px; height: 24px; padding: 5px; flex: none; border-radius: 50%;
  background: var(--superficie); color: var(--marca-texto); stroke-width: 2;
}

/* a ficha do serviço ativo */
.servicos-painel { position: sticky; top: 104px; }
.fichas { display: grid; }
.ficha-servico {
  grid-area: 1 / 1;
  position: relative; isolation: isolate; overflow: hidden;
  padding: clamp(28px, 3vw, 44px);
  border-radius: var(--raio-g);
  background: var(--cartao);
  box-shadow: 0 1px 0 var(--linha), 0 40px 80px -50px rgba(10, 12, 20, .4);
  opacity: 0; visibility: hidden; transform: translateY(14px);
  transition: opacity .45s var(--ease), transform .7s var(--ease), visibility 0s .45s;
}
.ficha-servico.ativo { opacity: 1; visibility: visible; transform: none; transition-delay: .05s, .05s, 0s; }
.ficha-servico > :not(.ficha-marca-dagua) {
  opacity: 0; transform: translateY(12px);
  transition: opacity .5s var(--ease), transform .8s var(--ease);
}
.ficha-servico.ativo > :not(.ficha-marca-dagua) { opacity: 1; transform: none; }
.ficha-servico.ativo > :nth-child(2) { transition-delay: .06s; }
.ficha-servico.ativo > :nth-child(3) { transition-delay: .12s; }
.ficha-servico.ativo > :nth-child(4) { transition-delay: .18s; }
.ficha-servico.ativo > :nth-child(5) { transition-delay: .24s; }
.ficha-servico.ativo > :nth-child(6) { transition-delay: .3s; }

.ficha-topo { display: flex; align-items: center; justify-content: space-between; margin-bottom: 30px; }
.ficha-icone {
  position: relative; width: 80px; height: 80px; border-radius: 50%;
  display: grid; place-items: center;
  color: var(--marca-texto);
  box-shadow: inset 0 0 0 1px var(--linha);
}
.ficha-icone .ic { width: 36px; height: 36px; stroke-width: 1.3; }
.ficha-icone::after {
  content: ""; position: absolute; inset: -7px; border-radius: 50%;
  border: 1.5px solid transparent; border-top-color: var(--marca); border-right-color: var(--marca);
  animation: girar 7s linear infinite;
}
.ficha-contador {
  padding: 7px 14px; border-radius: 999px; box-shadow: inset 0 0 0 1px var(--linha);
  font-size: 15px; font-weight: 500; color: var(--tinta-suave); font-variant-numeric: tabular-nums;
}
.ficha-nome {
  margin-bottom: 30px;
  font: 580 clamp(34px, 3vw, 50px)/1 var(--f-display); font-stretch: 112%; letter-spacing: -0.045em;
  text-wrap: balance;
}
.ficha-rotulo {
  padding-top: 24px; margin-bottom: 12px; border-top: 1px solid var(--linha);
  font-size: 15px; font-weight: 600; letter-spacing: .1em; text-transform: uppercase; color: var(--tinta-suave);
}
.ficha-inclui { display: grid; gap: 4px; }
.ficha-inclui li { padding: 7px 0; font-size: 17px; }
.ficha-info { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; margin: 26px 0 30px; padding-top: 22px; border-top: 1px solid var(--linha); }
.ficha-info dt { font-size: 15px; color: var(--tinta-suave); }
.ficha-info dd { margin: 4px 0 0; font: 600 19px/1.25 var(--f-display); font-stretch: 106%; letter-spacing: -0.015em; }
.ficha-botao { width: 100%; justify-content: space-between; }
.ficha-marca-dagua {
  position: absolute; right: -56px; top: -40px; z-index: -1;
  width: 280px; height: 280px; color: var(--tinta); opacity: .045;
  transform: rotate(-24deg) scale(.9); transition: transform 1.4s var(--ease);
  pointer-events: none;
}
.ficha-marca-dagua .ic { width: 100%; height: 100%; stroke-width: .7; }
.ficha-servico.ativo .ficha-marca-dagua { transform: rotate(-10deg); }

/* ==========================================================================
   6. SOBRE
   ========================================================================== */

.sobre-grade { display: grid; grid-template-columns: 6fr 5fr; gap: clamp(48px, 7vw, 120px); align-items: center; }
.sobre-visual { position: relative; }
.sobre-foto { aspect-ratio: 4 / 4.8; border-radius: var(--raio-g); overflow: hidden; background: var(--superficie); }
.sobre-foto img { width: 100%; height: 100%; object-fit: cover; transform: scale(var(--zoom, 1.16)); will-change: transform; }
.chip-flutuante {
  position: absolute; display: inline-flex; align-items: center; gap: 10px;
  padding: 12px 18px 12px 14px; border-radius: 999px;
  background: var(--cartao); color: var(--tinta); box-shadow: var(--sombra);
  font: 560 16px/1.2 var(--f-display); font-stretch: 105%;
}
.chip-flutuante .ic { width: 20px; height: 20px; color: var(--marca-texto); }
.chip-1 { top: 9%; right: -5%; }
.chip-2 { top: 44%; left: -6%; }
.cartao-desde {
  position: absolute; right: -4%; bottom: -6%;
  display: grid; padding: 22px 28px 24px; border-radius: var(--raio-m);
  background: var(--marca); color: var(--sobre-marca); box-shadow: var(--sombra);
}
.desde-rotulo { font-size: 15px; font-weight: 500; }
.cartao-desde strong { font: 650 clamp(48px, 5vw, 72px)/1 var(--f-display); font-stretch: 112%; letter-spacing: -0.05em; }
.desde-anos { font-size: 15px; font-weight: 500; }
.valores { display: grid; gap: 14px; margin-top: 36px; }
.valores li { display: flex; align-items: center; gap: 14px; font-size: 17px; font-weight: 500; }
.valores .ic { width: 30px; height: 30px; padding: 7px; border-radius: 50%; background: var(--superficie); color: var(--marca-texto); }
.assinatura { display: flex; align-items: center; gap: 16px; margin-top: 44px; padding-top: 28px; border-top: 1px solid var(--linha); }
.assinatura-avatar { width: 54px; height: 54px; border-radius: 50%; display: grid; place-items: center; background: var(--noite); color: var(--claro); font: 600 17px/1 var(--f-display); font-stretch: 110%; }
.assinatura strong { display: block; font: 600 18px/1.3 var(--f-display); font-stretch: 106%; }
.assinatura span { font-size: 15px; color: var(--tinta-suave); }

/* ==========================================================================
   7. COMO FUNCIONA — o pico (cena fixa no cartão escuro)
   ========================================================================== */

.processo .fx-palco { padding: var(--margem); }
.processo-cartao {
  position: relative; isolation: isolate; overflow: hidden;
  width: 100%; height: 100%;
  border-radius: var(--raio-g);
  background: var(--noite); color: var(--claro);
  display: grid; grid-template-columns: 1.05fr 1fr; gap: clamp(24px, 4vw, 80px);
  padding: clamp(24px, min(4.6vw, 7vh), 80px);
}
.processo-cartao::before {
  content: ""; position: absolute; inset: 0; z-index: -1; pointer-events: none;
  background: radial-gradient(60% 70% at 78% 60%, color-mix(in srgb, var(--marca) 22%, transparent), transparent 70%);
}
.processo .titulo-secao { font-size: clamp(32px, min(4.2vw, 7.4vh), 68px); }
.processo .destaque { color: var(--marca-clara); }
.processo-texto { display: flex; flex-direction: column; justify-content: space-between; gap: 32px; min-height: 0; }
.processo-texto .rotulo { align-self: flex-start; }

.processo-numero {
  position: absolute; right: 2%; bottom: -9%; z-index: -1;
  font: 800 clamp(220px, 32vw, 520px)/0.8 var(--f-display); font-stretch: 125%;
  letter-spacing: -0.07em; color: rgba(255, 255, 255, .05);
  pointer-events: none;
}
.processo-numero span { position: absolute; right: 0; bottom: 0; opacity: 0; transform: translateY(18%); transition: opacity .6s var(--ease), transform .8s var(--ease); }
.processo-numero span.ativo { opacity: 1; transform: none; }

.passos-trilho { position: relative; padding-left: 30px; }
.passos-trilho::before { content: ""; position: absolute; left: 0; top: 6px; bottom: 6px; width: 2px; background: var(--linha-noite); border-radius: 2px; }
.passos-trilho-cheio {
  position: absolute; left: 0; top: 6px; bottom: 6px; width: 2px; border-radius: 2px;
  background: var(--marca-clara);
  transform: scaleY(var(--trilho, 0)); transform-origin: 50% 0;
}
.passos { display: grid; gap: 4px; }
.passo { display: grid; grid-template-columns: 52px 1fr; align-items: start; padding: clamp(6px, 1.3vh, 12px) 0; color: var(--claro-suave); }
.passo-num {
  width: 36px; height: 36px; border-radius: 50%; display: grid; place-items: center;
  box-shadow: inset 0 0 0 1px var(--linha-noite);
  font: 600 15px/1 var(--f-display); font-variant-numeric: tabular-nums;
  transition: transform .5s var(--ease);
}
.passo-titulo { font: 560 clamp(19px, 1.6vw, 24px)/1.25 var(--f-display); font-stretch: 106%; letter-spacing: -0.02em; padding-top: 5px; }
.passo-texto { display: none; margin-top: 6px; font-size: 16px; line-height: 1.5; max-width: 44ch; }
.passo.ativo .passo-texto { display: block; animation: subir-in .6s var(--ease) both; }
.passo > div { transition: transform .6s var(--ease); }
.passo.ativo { color: var(--claro); }
.passo.ativo > div { transform: translateX(6px); }
.passo.ativo .passo-num { background: var(--marca); color: var(--sobre-marca); box-shadow: none; transform: scale(1.08); }
.passo.feito .passo-num { color: var(--claro); }

.aparelho-area { display: grid; place-items: center; min-height: 0; will-change: transform; }
.aparelho {
  width: clamp(280px, 24vw, 360px);
  height: min(100%, 720px);
  max-height: calc(100svh - 2 * var(--margem) - 2 * clamp(24px, min(4.6vw, 7vh), 80px));
  display: flex; flex-direction: column;
  border-radius: 46px; overflow: hidden;
  background: var(--fundo); color: var(--tinta);
  box-shadow: 0 0 0 8px #15161A, 0 0 0 9px rgba(255, 255, 255, .12), 0 50px 100px -30px rgba(0, 0, 0, .7);
  animation: flutuar 6s ease-in-out infinite alternate;
}
@keyframes flutuar { from { transform: translateY(-8px); } to { transform: translateY(8px); } }
.aparelho-topo { display: flex; align-items: center; gap: 12px; padding: 22px 18px 14px; background: var(--cartao); border-bottom: 1px solid var(--linha); }
.aparelho-topo .simbolo { width: 38px; height: 38px; }
.aparelho-topo strong { display: block; font: 600 15px/1.3 var(--f-display); font-stretch: 105%; }
.aparelho-topo div span { display: block; font-size: 15px; color: var(--tinta-suave); line-height: 1.3; }
.aparelho-tela { position: relative; flex: 1; overflow: hidden; }
.aparelho-fio {
  display: flex; flex-direction: column; gap: 10px; padding: 16px 14px;
  transform: translateY(var(--fio, 0px)); transition: transform .7s var(--ease);
}
.aparelho-base { display: flex; align-items: center; gap: 10px; padding: 12px 14px 18px; background: var(--cartao); border-top: 1px solid var(--linha); }
.aparelho-base > span:first-child { flex: 1; padding: 11px 16px; border-radius: 999px; background: var(--fundo); font-size: 15px; color: var(--tinta-suave); line-height: 1.2; }
.aparelho-enviar { width: 42px; height: 42px; border-radius: 50%; display: grid; place-items: center; background: var(--marca); color: var(--sobre-marca); }
.aparelho-enviar .ic { width: 18px; height: 18px; }

.msg {
  max-width: 86%;
  opacity: 0; transform: translateY(16px) scale(.96);
  transition: opacity .45s var(--ease), transform .6s var(--ease);
}
.msg.visivel { opacity: 1; transform: none; }
.msg-cliente { align-self: flex-end; transform-origin: 100% 100%; }
.msg-empresa { align-self: flex-start; transform-origin: 0 100%; }
.msg p { padding: 10px 14px; border-radius: 18px; font-size: 15px; line-height: 1.4; }
.msg-cliente p { background: var(--marca); color: var(--sobre-marca); border-bottom-right-radius: 6px; }
.msg-empresa p { background: var(--cartao); color: var(--tinta); border-bottom-left-radius: 6px; box-shadow: 0 1px 0 var(--linha); }
.msg-cartao {
  display: flex; align-items: center; gap: 12px;
  padding: 12px; border-radius: 16px; border-bottom-left-radius: 6px;
  background: var(--cartao); box-shadow: 0 1px 0 var(--linha);
}
.msg-cartao strong { display: block; font: 600 15px/1.3 var(--f-display); font-stretch: 104%; }
.msg-cartao div span { display: block; font-size: 15px; line-height: 1.35; color: var(--tinta-suave); }
.msg-cartao-coluna { display: grid; gap: 10px; width: 240px; max-width: 100%; }
.msg-linha { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; }
.msg-porcento { font: 600 15px/1 var(--f-display) !important; color: var(--marca-texto) !important; font-variant-numeric: tabular-nums; }
.msg-icone { width: 42px; height: 42px; border-radius: 12px; display: grid; place-items: center; flex: none; background: var(--superficie); color: var(--marca-texto); }
.msg-icone-ok { background: var(--verde); color: #fff; }
.msg-linhas { display: grid; gap: 6px; margin-top: 8px; padding: 0 4px; }
.msg-linhas i { display: block; height: 6px; border-radius: 6px; background: var(--linha); }
.msg-linhas i:nth-child(2) { width: 80%; }
.msg-linhas i:nth-child(3) { width: 55%; }
.barra { display: block; height: 8px; border-radius: 8px; overflow: hidden; background: var(--superficie); }
.barra-cheia { display: block; height: 100%; border-radius: 8px; background: var(--marca); transform: scaleX(var(--barra, 0)); transform-origin: 0 50%; }
.msg-concluido .estrelas { margin: 8px 0 0 6px; }
.msg-concluido .estrelas svg { width: 18px; height: 18px; }

/* ==========================================================================
   8. DIFERENCIAIS — linha do tempo em zigue-zague; cada marco com sua mini-animação
   As animações só rodam com a seção na tela (.em-vista). O estado-base de
   cada peça é o "final" (visível): com movimento reduzido, tudo fica parado e completo.
   ========================================================================== */

@keyframes girar { to { transform: rotate(360deg); } }
.zigue { position: relative; margin-top: clamp(24px, 4vw, 56px); }
.zigue-linha {
  position: absolute; left: 50%; top: 0; bottom: 0; width: 2px; margin-left: -1px;
  border-radius: 2px; background: var(--linha);
}
.zigue-cheia {
  position: absolute; inset: 0; border-radius: inherit; background: var(--marca);
  transform: scaleY(var(--zigue, 0)); transform-origin: 50% 0;
}
.zigue-lista { position: relative; display: grid; }
.zig {
  position: relative;
  display: grid; grid-template-columns: 1fr 88px 1fr; align-items: center;
  min-height: 240px;
}
.zig + .zig { margin-top: -64px; }
.zig-no {
  grid-column: 2; grid-row: 1; justify-self: center;
  position: relative; width: 18px; height: 18px; border-radius: 50%;
  background: var(--fundo); box-shadow: inset 0 0 0 2px var(--linha);
}
.zig-no::after {
  content: ""; position: absolute; inset: 3px; border-radius: 50%; background: var(--marca);
  transform: scale(0); transition: transform .5s var(--ease);
}
.zig.aceso .zig-no { box-shadow: inset 0 0 0 2px var(--marca); }
.zig.aceso .zig-no::after { transform: scale(1); }
.zig-corpo { grid-row: 1; display: flex; align-items: center; gap: clamp(20px, 2.6vw, 40px); }
.zig-esq .zig-corpo { grid-column: 1; justify-content: flex-end; }
.zig-dir .zig-corpo { grid-column: 3; flex-direction: row-reverse; justify-content: flex-end; }
.zig-esq .zig-texto { text-align: right; }
.zig-texto { max-width: 300px; }
.zig-titulo { font: 580 clamp(24px, 2.2vw, 34px)/1.1 var(--f-display); font-stretch: 110%; letter-spacing: -0.035em; }
.zig-desc { margin-top: 10px; font-size: 17px; line-height: 1.5; color: var(--tinta-suave); }
.zig-esq .zig-desc { margin-left: auto; }
.zig-anim {
  position: relative; flex: none;
  width: 240px; height: 210px;
  display: grid; place-items: center;
  /* as animações usam estas cores: aqui, versão para fundo claro */
  --v-tinta: var(--tinta); --v-suave: var(--tinta-suave); --v-linha: var(--linha);
  --v-fundo: var(--fundo); --v-destaque: var(--marca-texto); --v-peca: var(--cartao);
}
.zig-anim::before {
  content: ""; position: absolute; inset: -10%; z-index: -1; pointer-events: none;
  background: radial-gradient(closest-side, color-mix(in srgb, var(--marca) 16%, transparent), transparent);
}
.zig-anim > .vivo { position: relative; }

.vivo, .vivo * { animation-play-state: paused !important; }
.diferenciais.em-vista .vivo, .diferenciais.em-vista .vivo * { animation-play-state: running !important; }

.vivo-chip {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 7px 13px 7px 9px; border-radius: 999px;
  background: var(--cartao); color: var(--tinta);
  font-size: 15px; font-weight: 600; line-height: 1.2; white-space: nowrap;
  box-shadow: 0 14px 30px -12px rgba(10, 12, 20, .25);
}
.vivo-chip .ic { width: 16px; height: 16px; color: var(--marca-texto); }
@keyframes vivo-pop {
  0%, 50% { opacity: 0; transform: translateY(8px) scale(.85); }
  60% { opacity: 1; transform: none; }
  88% { opacity: 1; transform: none; }
  100% { opacity: 0; transform: translateY(-6px); }
}

/* relógio: o ponteiro corre, a resposta chega */
.vivo-relogio { position: relative; width: 100%; height: 100%; display: grid; place-items: center; }
.rel-mostrador {
  position: relative; width: 112px; height: 112px; border-radius: 50%;
  background: var(--v-peca);
  box-shadow: inset 0 0 0 2px var(--v-linha), 0 0 0 12px color-mix(in srgb, var(--marca) 8%, transparent), 0 20px 40px -20px rgba(10, 12, 20, .3);
}
.rel-mostrador i { position: absolute; left: 50%; top: 9px; width: 2px; height: 9px; margin-left: -1px; border-radius: 2px; background: var(--v-suave); transform-origin: 50% 47px; }
.rel-mostrador i:nth-child(2) { transform: rotate(90deg); }
.rel-mostrador i:nth-child(3) { transform: rotate(180deg); }
.rel-mostrador i:nth-child(4) { transform: rotate(270deg); }
.rel-h, .rel-m { position: absolute; left: 50%; bottom: 50%; border-radius: 4px; transform-origin: 50% 100%; }
.rel-h { width: 4px; height: 26px; margin-left: -2px; background: var(--v-tinta); animation: girar 28.8s linear infinite; }
.rel-m { width: 3px; height: 40px; margin-left: -1.5px; background: var(--v-destaque); animation: girar 2.4s linear infinite; }
.rel-centro { position: absolute; left: 50%; top: 50%; width: 10px; height: 10px; margin: -5px; border-radius: 50%; background: var(--v-tinta); }
.rel-chip { position: absolute; right: 10%; bottom: 16%; animation: vivo-pop 4.8s var(--ease) infinite; }

/* documento: as linhas se escrevem e o carimbo confirma */
.doc-folha {
  position: relative; width: 136px; height: 160px; padding: 20px 16px;
  display: flex; flex-direction: column; gap: 9px;
  border-radius: 12px; background: var(--cartao);
  transform: rotate(-5deg);
  box-shadow: 0 24px 40px -18px rgba(10, 12, 20, .28);
}
.doc-titulo { display: block; width: 62%; height: 9px; margin-bottom: 4px; border-radius: 5px; background: var(--tinta); }
.doc-folha i { display: block; height: 6px; border-radius: 4px; background: var(--linha); transform-origin: 0 50%; animation: doc-escreve 5.2s var(--ease) infinite; }
.doc-folha i:nth-of-type(2) { width: 90%; animation-delay: .3s; }
.doc-folha i:nth-of-type(3) { width: 96%; animation-delay: .6s; }
.doc-folha i:nth-of-type(4) { width: 64%; animation-delay: .9s; }
@keyframes doc-escreve {
  0% { transform: scaleX(0); opacity: 1; }
  14% { transform: scaleX(1); }
  80% { transform: scaleX(1); opacity: 1; }
  92%, 100% { transform: scaleX(1); opacity: 0; }
}
.doc-assinatura { display: block; margin-top: auto; width: 48%; height: 2px; background: var(--tinta); opacity: .4; }
.doc-selo {
  position: absolute; right: -16px; bottom: -14px; width: 46px; height: 46px; border-radius: 50%;
  display: grid; place-items: center;
  background: var(--marca); color: var(--sobre-marca);
  box-shadow: 0 10px 24px -8px rgba(10, 12, 20, .3);
  animation: doc-carimbo 5.2s var(--ease) infinite;
}
.doc-selo .ic { width: 22px; height: 22px; stroke-width: 2.2; }
@keyframes doc-carimbo {
  0%, 30% { opacity: 0; transform: scale(1.9) rotate(-30deg); }
  38% { opacity: 1; transform: scale(.9) rotate(0); }
  43% { transform: scale(1); }
  82% { opacity: 1; transform: scale(1); }
  92%, 100% { opacity: 0; transform: scale(.9); }
}

/* escudo: o check entra e a proteção pulsa */
.vivo-escudo { position: relative; width: 140px; height: 140px; display: grid; place-items: center; }
.esc-onda {
  position: absolute; left: 50%; top: 50%; width: 124px; height: 124px; margin: -62px 0 0 -62px;
  border-radius: 50%; box-shadow: inset 0 0 0 1.5px var(--v-destaque); opacity: .35;
  animation: esc-onda 3.6s var(--ease) infinite;
}
.esc-onda + .esc-onda { animation-delay: 1.8s; }
@keyframes esc-onda { 0% { transform: scale(.7); opacity: 0; } 25% { opacity: .8; } 100% { transform: scale(1.7); opacity: 0; } }
.esc-forma { position: relative; width: 92px; height: 104px; }
.esc-forma path { fill: color-mix(in srgb, var(--marca) 26%, transparent); stroke: var(--v-destaque); stroke-width: 2; stroke-linejoin: round; }
.esc-check { position: absolute; width: 46px; height: 46px; margin-top: -4px; animation: esc-check 3.6s var(--ease) infinite; }
.esc-check path { fill: none; stroke: var(--v-tinta); stroke-width: 2.8; stroke-linecap: round; stroke-linejoin: round; }
@keyframes esc-check {
  0%, 16% { opacity: 0; transform: scale(0) rotate(-25deg); }
  30% { opacity: 1; transform: scale(1.2) rotate(0); }
  38% { transform: scale(1); }
  84% { opacity: 1; transform: scale(1); }
  96%, 100% { opacity: 0; transform: scale(.6); }
}

/* equipe: as pessoas chegam uma a uma */
.vivo-pessoas { display: flex; align-items: center; }
.pes-av {
  width: 60px; height: 60px; margin-left: -14px; border-radius: 50%;
  display: grid; place-items: center;
  font: 600 15px/1 var(--f-display); font-stretch: 108%; color: var(--claro);
  box-shadow: 0 0 0 4px var(--v-fundo);
  animation: pes-entra 5s var(--ease) infinite;
}
.pes-av:first-child { margin-left: 0; }
.pes-0 { background: color-mix(in srgb, var(--marca) 62%, #000); }
.pes-1 { background: color-mix(in srgb, var(--claro) 20%, var(--noite)); animation-delay: .18s; }
.pes-2 { background: color-mix(in srgb, var(--marca) 38%, var(--noite)); animation-delay: .36s; }
.pes-3 { background: color-mix(in srgb, var(--claro) 32%, var(--noite)); animation-delay: .54s; }
.pes-mais { background: var(--marca); color: var(--sobre-marca); animation-delay: .8s; }
.pes-mais .ic { width: 24px; height: 24px; stroke-width: 2.2; }
@keyframes pes-entra {
  0% { opacity: 0; transform: translateY(16px) scale(.6); }
  12% { opacity: 1; transform: translateY(-5px) scale(1.06); }
  18% { transform: none; }
  82% { opacity: 1; transform: none; }
  94%, 100% { opacity: 0; transform: scale(.8); }
}

/* preço: o cadeado trava o valor aprovado */
.vivo-preco { display: grid; justify-items: center; gap: 14px; }
.pre-etiqueta {
  display: flex; align-items: center; gap: 14px;
  padding: 14px 22px 14px 16px; border-radius: 18px;
  background: var(--cartao); color: var(--tinta);
  box-shadow: 0 24px 40px -18px rgba(10, 12, 20, .28);
}
.pre-cadeado { position: relative; width: 30px; height: 36px; }
.pre-alca {
  position: absolute; left: 6px; top: 0; width: 18px; height: 20px;
  border: 3px solid var(--tinta); border-bottom: 0; border-radius: 10px 10px 0 0;
  animation: pre-trava 4s var(--ease) infinite;
}
.pre-corpo { position: absolute; left: 0; bottom: 0; width: 30px; height: 21px; border-radius: 6px; background: var(--marca); }
@keyframes pre-trava {
  0%, 22% { transform: translateY(-8px); }
  32% { transform: translateY(1px); }
  36% { transform: none; }
  86% { transform: none; }
  100% { transform: translateY(-8px); }
}
.pre-texto b { display: block; font-size: 15px; font-weight: 600; line-height: 1.2; }
.pre-texto i { display: block; width: 92px; height: 7px; margin-top: 8px; border-radius: 4px; background: var(--linha); }
.pre-chip { animation: vivo-pop 4s var(--ease) infinite; }

/* conversa: sempre a mesma pessoa respondendo */
.vivo-chat { width: min(260px, 84%); display: grid; gap: 9px; }
.cht-linha { display: flex; align-items: flex-end; gap: 8px; animation: cht-entra 6s var(--ease) infinite; }
.cht-cliente { justify-content: flex-end; }
.cht-linha:nth-child(2) { animation-delay: .5s; }
.cht-3 { animation-delay: 1s; }
.cht-4 { animation-delay: 1.5s; }
.cht-balao { display: grid; gap: 6px; padding: 11px 14px; border-radius: 16px; }
.cht-cliente .cht-balao { background: var(--v-peca); box-shadow: 0 1px 0 var(--v-linha), 0 10px 24px -14px rgba(10, 12, 20, .3); border-bottom-right-radius: 5px; }
.cht-empresa .cht-balao { background: var(--marca); border-bottom-left-radius: 5px; }
.cht-balao i { display: block; width: 108px; height: 6px; border-radius: 4px; background: var(--v-linha); }
.cht-balao i + i { width: 68px; }
.cht-empresa .cht-balao i { background: color-mix(in srgb, var(--sobre-marca) 50%, transparent); }
.cht-av { width: 34px; height: 34px; flex: none; border-radius: 50%; display: grid; place-items: center; background: var(--noite); color: var(--claro); font: 600 15px/1 var(--f-display); letter-spacing: -0.02em; }
@keyframes cht-entra {
  0% { opacity: 0; transform: translateY(12px) scale(.94); }
  9% { opacity: 1; transform: none; }
  80% { opacity: 1; transform: none; }
  92%, 100% { opacity: 0; transform: translateY(-8px); }
}

/* qualquer outro ícone: ícone grande com anéis */
.vivo-padrao { position: relative; width: 100%; height: 100%; display: grid; place-items: center; }
.pad-anel {
  position: absolute; left: 50%; top: 50%; width: 140px; height: 140px; margin: -70px 0 0 -70px;
  border-radius: 50%; box-shadow: inset 0 0 0 1px var(--v-linha);
  animation: anel 4.8s var(--ease) infinite;
}
.pad-anel + .pad-anel { animation-delay: 2.4s; }
.pad-icone {
  width: 92px; height: 92px; border-radius: 28px; display: grid; place-items: center;
  background: var(--marca); color: var(--sobre-marca);
  box-shadow: 0 24px 40px -18px rgba(10, 12, 20, .28);
  animation: flutuar 4s ease-in-out infinite alternate;
}
.pad-icone .ic { width: 42px; height: 42px; stroke-width: 1.4; }

/* ==========================================================================
   9. DEPOIMENTOS — nota gigante do Google + uma voz por vez
   ========================================================================== */

.dep-cabeca { margin-bottom: clamp(48px, 6vw, 88px); }
.dep-grade { display: grid; grid-template-columns: 4fr 7fr; align-items: stretch; }

/* a folha: mesma linguagem da ficha de Serviços, com outras avaliações empilhadas atrás */
.dep-palco {
  position: relative; isolation: isolate;
  padding: 12px; border-radius: var(--raio-g);
  background: var(--cartao);
  box-shadow: 0 1px 0 var(--linha), 0 50px 90px -60px rgba(10, 12, 20, .45);
}
.dep-palco::before, .dep-palco::after {
  content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 60px; z-index: -1;
  border-radius: var(--raio-g); background: var(--cartao);
  box-shadow: 0 1px 0 var(--linha), 0 20px 40px -30px rgba(10, 12, 20, .35);
}
.dep-palco::before { transform: translateY(14px) scaleX(.965); opacity: .8; }
.dep-palco::after { transform: translateY(28px) scaleX(.93); opacity: .55; z-index: -2; }
.dep-sem-nota { grid-template-columns: 1fr; }

/* a nota: tipografia, sem caixa */
.dep-nota {
  position: relative; isolation: isolate; overflow: hidden;
  display: flex; flex-direction: column; justify-content: center;
  padding: clamp(28px, 3.4vw, 52px);
  border-radius: calc(var(--raio-g) - 8px);
  background: var(--noite); color: var(--claro);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, .14), inset 0 0 0 1px rgba(255, 255, 255, .06);
}
/* luz: duas manchas que flutuam sem parar + uma que segue o mouse */
.dep-nota::before, .dep-nota::after, .dep-luz {
  content: ""; position: absolute; z-index: -1; border-radius: 50%; pointer-events: none;
}
/* fundo parado: o movimento fica só no número */
.dep-nota::before {
  width: 130%; aspect-ratio: 1; left: -55%; bottom: -70%;
  background: radial-gradient(closest-side, color-mix(in srgb, var(--marca) 85%, transparent), transparent);
}
.dep-nota::after {
  width: 90%; aspect-ratio: 1; right: -45%; top: -45%;
  background: radial-gradient(closest-side, rgba(255, 255, 255, .2), transparent);
}
.dep-luz {
  left: 0; top: 0; width: 420px; height: 420px; margin: -210px 0 0 -210px;
  background: radial-gradient(closest-side, color-mix(in srgb, var(--marca-clara) 60%, transparent), transparent);
  opacity: 0; transition: opacity .6s var(--ease);
}
.dep-nota:hover .dep-luz { opacity: 1; }
.dep-nota .estrelas-base { color: var(--claro); }
.dep-fonte { display: inline-flex; align-items: center; gap: 10px; font-size: 16px; font-weight: 600; }
.dep-fonte .ic-google { width: 26px; height: 26px; }
.dep-numero {
  position: relative; display: inline-block; align-self: flex-start;
  margin: 18px 0 10px;
  font: 650 clamp(110px, 13vw, 200px)/.82 var(--f-display); font-stretch: 112%;
  letter-spacing: -0.065em; font-variant-numeric: tabular-nums;
}
.dep-numero { padding: .06em .12em .1em 0; }
/* reflexo de luz que passa por dentro dos algarismos de tempos em tempos (recortado no texto, não na caixa) */
.dep-numero-valor {
  /* o fundo pinta o texto só dentro da caixa: o espaçamento negativo joga a ponta do 9 para fora
     e a altura de linha curta corta a perna da vírgula. A folga (anulada pela margem) cobre os dois */
  display: inline-block; padding: .1em .14em .18em 0; margin: -.1em -.14em -.18em 0;
  background: linear-gradient(105deg, var(--claro) 40%, color-mix(in srgb, var(--marca-clara) 70%, #fff) 50%, var(--claro) 60%) 100% 0 / 300% 100% no-repeat;
  -webkit-background-clip: text; background-clip: text;
  -webkit-text-fill-color: transparent; color: transparent;
  animation: brilho 6s var(--ease-io) 1.5s infinite;
}
@keyframes brilho { 0% { background-position: 100% 0; } 35%, 100% { background-position: 0 0; } }
.dep-estrelas .estrelas svg { width: clamp(26px, 2.4vw, 34px); height: clamp(26px, 2.4vw, 34px); }
.dep-estrelas .estrelas { gap: 2px; }
.dep-estrelas .estrelas-base, .dep-estrelas .estrelas-cheias { gap: 2px; }
.dep-total { margin-top: 22px; font-size: 17px; color: var(--claro); }
.dep-total strong { font-weight: 600; }
.dep-link { margin-top: 20px; color: var(--claro); }

/* a voz */
.carrossel { position: relative; isolation: isolate; overflow: hidden; border-radius: calc(var(--raio-g) - 8px); padding: clamp(28px, 3.6vw, 56px) clamp(28px, 4vw, 64px); display: flex; flex-direction: column; }
.dep-marca-dagua {
  position: absolute; right: -60px; top: -50px; z-index: -1; width: 300px; height: 300px;
  opacity: .06; filter: grayscale(1); pointer-events: none; transform: rotate(-12deg);
}
.dep-marca-dagua .ic-google { width: 100%; height: 100%; }

.falas { display: grid; }
.fala-google { display: flex; align-items: center; gap: 12px; margin-bottom: 26px; }
.fala-google .ic-google { width: 30px; height: 30px; }
.fala-google .estrelas svg { width: 20px; height: 20px; }
.fala-fonte { padding-left: 12px; border-left: 1px solid var(--linha); font-family: var(--f-texto); font-size: 15px; font-weight: 600; color: var(--tinta-suave); }
.fala {
  grid-area: 1 / 1; margin: 0;
  opacity: 0; visibility: hidden; transform: translateY(18px);
  transition: opacity .6s var(--ease), transform .8s var(--ease), visibility 0s .6s;
}
.fala.ativa { opacity: 1; visibility: visible; transform: none; transition-delay: .1s, .1s, 0s; }
.fala blockquote { margin: 0; }
.fala p {
  font: 470 clamp(26px, 2.7vw, 42px)/1.2 var(--f-display); font-stretch: 104%;
  letter-spacing: -0.03em; text-wrap: pretty;
}
.fala-destaque { font-style: normal; color: var(--marca-texto); }
.fala figcaption { display: flex; align-items: center; gap: 14px; margin-top: 34px; }
.fala-avatar { position: relative; width: 52px; height: 52px; flex: none; }
.avatar-miolo { position: absolute; inset: 0; border-radius: 50%; overflow: hidden; display: grid; place-items: center; }
.fala-avatar .avatar-miolo { background: var(--noite); color: var(--claro); font: 600 16px/1 var(--f-display); }
.avatar-miolo img { width: 100%; height: 100%; object-fit: cover; }
.selo-g {
  position: absolute; right: -3px; bottom: -3px; width: 22px; height: 22px; border-radius: 50%;
  display: grid; place-items: center; background: var(--cartao);
  box-shadow: 0 0 0 2px var(--cartao), 0 4px 10px -4px rgba(10, 12, 20, .35);
}
.selo-g .ic-google { width: 14px; height: 14px; }
.fala-quem { display: grid; font-size: 15px; color: var(--tinta-suave); }
.fala-quem strong { font: 600 17px/1.3 var(--f-display); font-stretch: 106%; color: var(--tinta); }


/* a fila de quem avaliou + anel de tempo no ativo */
.carrossel-controles { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-top: auto; padding-top: 44px; }
.vozes { display: flex; gap: 14px; }
.voz { position: relative; width: 60px; height: 60px; border-radius: 50%; flex: none; }
.voz-avatar { position: absolute; inset: 6px; z-index: 2; transition: transform .5s var(--ease); }  /* acima do anel: o selo do Google fica por cima da borda */
.voz-avatar .avatar-miolo { background: var(--superficie); color: var(--tinta); font: 600 15px/1 var(--f-display); font-stretch: 106%; }
.voz-avatar .selo-g { width: 20px; height: 20px; right: -5px; bottom: -5px; }
.voz-avatar .selo-g .ic-google { width: 12px; height: 12px; }
.voz:hover .voz-avatar { transform: scale(1.06); }
.voz.ativo .voz-avatar .avatar-miolo { background: var(--noite); color: var(--claro); }
.voz::before { content: ""; position: absolute; inset: 0; border-radius: 50%; box-shadow: inset 0 0 0 1.5px var(--linha); }
.anel { position: absolute; inset: 0; z-index: 1; opacity: 0; }
.voz.ativo .anel { opacity: 1; }
.anel-lado { position: absolute; top: 0; width: 50%; height: 100%; overflow: hidden; }
.anel-d { right: 0; }
.anel-e { left: 0; }
.anel-lado i {
  position: absolute; top: 0; width: 200%; height: 100%; border-radius: 50%;
  border: 2px solid transparent; transform: rotate(-135deg);
}
.anel-d i { right: 0; border-top-color: var(--marca); border-right-color: var(--marca); }
.anel-e i { left: 0; border-bottom-color: var(--marca); border-left-color: var(--marca); }
.voz.ativo .anel-d i { animation: anel-d var(--tempo, 7s) linear both; }
.voz.ativo .anel-e i { animation: anel-e var(--tempo, 7s) linear both; }
@keyframes anel-d { 0% { transform: rotate(-135deg); } 50%, 100% { transform: rotate(45deg); } }
@keyframes anel-e { 0%, 50% { transform: rotate(-135deg); } 100% { transform: rotate(45deg); } }
.carrossel.pausado .voz.ativo .anel i { animation-play-state: paused; }
.carrossel.parado .voz.ativo .anel i { animation: none; transform: rotate(45deg); }
.setas { display: flex; gap: 10px; }
.seta-redonda { position: relative; width: 54px; height: 54px; border-radius: 50%; display: grid; place-items: center; box-shadow: inset 0 0 0 1px var(--linha); }
.seta-redonda::before { content: ""; position: absolute; inset: 0; border-radius: 50%; background: var(--tinta); transform: scale(0); transition: transform .45s var(--ease); }
.seta-redonda .ic { position: relative; }
.seta-redonda:hover::before { transform: scale(1); }
.seta-redonda:hover { color: var(--cartao); }

/* ==========================================================================
   10. FAQ
   ========================================================================== */

.faq-grade { display: grid; grid-template-columns: 5fr 7fr; gap: clamp(40px, 7vw, 120px); align-items: start; }
.faq-lateral { position: sticky; top: 110px; }
.cartao-duvida { margin-top: 44px; padding: 28px; border-radius: var(--raio-m); background: var(--cartao); box-shadow: 0 1px 0 var(--linha), var(--sombra); max-width: 440px; }
.duvida-topo { display: flex; align-items: center; justify-content: space-between; margin-bottom: 22px; }
.duvida-icone { width: 50px; height: 50px; border-radius: 15px; display: grid; place-items: center; background: var(--marca); color: var(--sobre-marca); }
.duvida-icone .ic { width: 24px; height: 24px; }
.duvida-online { display: inline-flex; align-items: center; gap: 8px; padding: 6px 14px 6px 12px; border-radius: 999px; background: var(--fundo); font-size: 15px; font-weight: 500; }
.cartao-duvida h3 { font: 580 26px/1.15 var(--f-display); font-stretch: 108%; letter-spacing: -0.03em; }
.cartao-duvida p { margin: 10px 0 24px; font-size: 16px; color: var(--tinta-suave); }

.pergunta { border-bottom: 1px solid var(--linha); }
.pergunta:first-child { border-top: 1px solid var(--linha); }
.pergunta summary {
  display: flex; align-items: center; justify-content: space-between; gap: 24px;
  padding: 28px 0; cursor: pointer; list-style: none;
  font: 520 clamp(19px, 1.7vw, 25px)/1.3 var(--f-display); font-stretch: 105%; letter-spacing: -0.025em;
}
.pergunta summary::-webkit-details-marker { display: none; }
.pergunta-sinal { width: 44px; height: 44px; border-radius: 50%; display: grid; place-items: center; flex: none; box-shadow: inset 0 0 0 1px var(--linha); transition: transform .5s var(--ease); }
.pergunta[open] .pergunta-sinal { transform: rotate(45deg); }
.pergunta-resposta p { max-width: 60ch; padding: 0 64px 30px 0; font-size: 17px; color: var(--tinta-suave); }
.pergunta[open] .pergunta-resposta { animation: abrir .55s var(--ease) both; }
@keyframes abrir { from { opacity: 0; transform: translateY(-10px); } }

/* ==========================================================================
   11. LOCALIZAÇÃO
   ========================================================================== */

.localizacao { padding-bottom: 0; }
.local-cartao {
  position: relative; overflow: hidden;
  margin: 0 var(--margem);
  height: clamp(540px, 70vh, 720px);
  border-radius: var(--raio-g);
  background: var(--superficie);
}
.mapa { position: absolute; inset: 0; }
.mapa iframe { width: 100%; height: 100%; border: 0; filter: grayscale(1) contrast(1.04); }
.mapa-regiao {
  display: grid; place-items: center; padding: 40px 40px 40px 480px;
  background-image: radial-gradient(var(--linha) 1.2px, transparent 1.2px); background-size: 22px 22px;
}
.mapa-regiao ul { display: flex; flex-wrap: wrap; justify-content: center; gap: 12px; max-width: 640px; }
.mapa-regiao li { display: inline-flex; align-items: center; gap: 8px; padding: 14px 22px 14px 16px; border-radius: 999px; background: var(--cartao); font: 540 19px/1 var(--f-display); font-stretch: 106%; box-shadow: var(--sombra); }
.mapa-regiao .ic { color: var(--marca-texto); }
.ficha {
  position: absolute; left: clamp(16px, 3vw, 48px); top: clamp(16px, 3vw, 48px);
  width: min(420px, calc(100% - 32px));
  padding: 30px; border-radius: var(--raio-m);
  background: var(--cartao); box-shadow: var(--sombra);
}
.ficha-status { display: inline-flex; align-items: center; gap: 10px; padding: 8px 16px 8px 12px; border-radius: 999px; background: var(--fundo); font-size: 15px; font-weight: 600; }
.ficha-endereco { display: flex; gap: 12px; margin-top: 24px; font: 540 20px/1.35 var(--f-display); font-stretch: 104%; letter-spacing: -0.015em; }
.ficha-endereco .ic { width: 22px; height: 22px; margin-top: 3px; color: var(--marca-texto); }
.ficha-horarios { margin-top: 22px; }
.ficha-horarios li { display: flex; justify-content: space-between; gap: 16px; padding: 11px 0; border-top: 1px dashed var(--linha); font-size: 16px; }
.ficha-horarios li span:last-child { color: var(--tinta-suave); font-variant-numeric: tabular-nums; }
.ficha-acoes { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 24px; }
.ficha-acoes .botao { height: 52px; padding-left: 20px; gap: 12px; font-size: 15px; }
.ficha-acoes .botao-chip { width: 36px; height: 36px; }

/* ==========================================================================
   12. CTA FINAL — a mensagem do visitante já sendo digitada
   ========================================================================== */

.cta { padding: var(--secao) var(--margem) var(--margem); }
.cta-cartao {
  position: relative; isolation: isolate; overflow: hidden;
  min-height: clamp(580px, 84vh, 860px);
  display: grid; place-items: center;
  padding: clamp(64px, 7vw, 120px) clamp(20px, 5vw, 80px);
  border-radius: var(--raio-g);
  background: var(--noite); color: var(--claro);
}
.cta-cartao::before {
  content: ""; position: absolute; inset: 0; z-index: -1;
  background: radial-gradient(70% 60% at 50% 110%, color-mix(in srgb, var(--marca) 30%, transparent), transparent 70%);
}
/* min-width: 0 — sem isso a mensagem digitada (sem quebra de linha) estica o cartão para fora da tela */
.cta-conteudo { position: relative; width: 100%; min-width: 0; max-width: 940px; text-align: center; }
.cta-titulo {
  font: 600 clamp(46px, 7.4vw, 124px)/0.94 var(--f-display); font-stretch: 115%;
  letter-spacing: -0.055em; text-wrap: balance;
}
.cta-titulo .destaque { color: var(--marca-clara); }
.cta-texto { max-width: 50ch; margin: 28px auto 48px; font-size: clamp(17px, 1.3vw, 19px); color: var(--claro-suave); }
.compositor {
  display: flex; align-items: center; gap: 14px;
  width: min(100%, 660px); margin: 0 auto;
  padding: 10px 10px 10px 12px; border-radius: 999px;
  background: var(--cartao); color: var(--tinta);
  text-decoration: none; text-align: left;
  box-shadow: 0 30px 70px -24px rgba(0, 0, 0, .6);
}
.compositor.fx-em-cena:hover { transform: scale(1.025); transition-duration: .5s; }
.compositor-icone { width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center; flex: none; background: var(--whatsapp); color: #fff; }
.compositor-icone .ic { width: 24px; height: 24px; }
.compositor-texto { flex: 1; min-width: 0; display: flex; align-items: center; font-size: 17px; white-space: nowrap; overflow: hidden; }
.compositor-texto [data-digitado] { overflow: hidden; text-overflow: ellipsis; }
.cursor { width: 2px; height: 1.2em; margin-left: 2px; flex: none; background: var(--marca-texto); animation: piscar 1s steps(2, jump-none) infinite; }
@keyframes piscar { 50% { opacity: 0; } }
.compositor-enviar { width: 56px; height: 56px; border-radius: 50%; display: grid; place-items: center; flex: none; background: var(--marca); color: var(--sobre-marca); transition: transform .5s var(--ease); }
.compositor:hover .compositor-enviar { transform: rotate(-12deg) scale(1.06); }
.cta-nota { margin-top: 20px; font-size: 15px; color: var(--claro-suave); }

.cta-baloes { position: absolute; inset: 0; z-index: -1; pointer-events: none; }
.cta-balao {
  position: absolute; display: inline-flex; align-items: center; gap: 8px;
  padding: 12px 18px; border-radius: 18px;
  background: rgba(255, 255, 255, .06); box-shadow: inset 0 0 0 1px var(--linha-noite);
  color: var(--claro-suave); font-size: 15px; font-weight: 500;
  opacity: 0;
}
.cta-balao .ic { width: 16px; height: 16px; color: var(--marca-clara); }
.cta-balao .estrelas-base { color: var(--claro); }
.cb-1 { left: 6%; top: 14%; }
.cb-2 { right: 7%; top: 20%; }
.cb-3 { left: 9%; bottom: 16%; }
.cb-4 { right: 5%; bottom: 12%; }
.cta.em-vista .cta-balao { animation: balao-entra 1s var(--ease) both, boiar 7s ease-in-out 1s infinite alternate; }
.cta.em-vista .cb-2 { animation-delay: .25s, 1.25s; animation-duration: 1s, 8s; }
.cta.em-vista .cb-3 { animation-delay: .5s, 1.5s; animation-duration: 1s, 6.5s; }
.cta.em-vista .cb-4 { animation-delay: .75s, 1.75s; animation-duration: 1s, 7.5s; }
@keyframes balao-entra { from { opacity: 0; transform: translateY(24px) scale(.9); } to { opacity: 1; transform: none; } }
@keyframes boiar { from { opacity: 1; transform: translateY(0); } to { opacity: 1; transform: translateY(-14px); } }

/* ==========================================================================
   13. RODAPÉ
   ========================================================================== */

.rodape { padding-top: clamp(80px, 9vw, 136px); overflow: hidden; }
.rodape-grade { display: grid; grid-template-columns: 2fr 1fr 1.4fr 1.3fr; gap: 48px; }
.rodape-marca p { max-width: 36ch; margin: 20px 0 24px; font-size: 16px; color: var(--tinta-suave); }
.rodape-titulo { margin-bottom: 18px; font: 600 15px/1.3 var(--f-display); font-stretch: 106%; letter-spacing: .02em; }
.rodape ul { display: grid; gap: 10px; font-size: 16px; color: var(--tinta-suave); }
.rodape ul a { text-decoration: none; }
.rodape ul a:hover { color: var(--tinta); text-decoration: underline; text-underline-offset: 4px; }
.rodape small { font-size: 15px; }
.rede { width: 46px; height: 46px; border-radius: 50%; display: inline-grid; place-items: center; box-shadow: inset 0 0 0 1px var(--linha); }
.rodape-palavra {
  margin-top: clamp(56px, 7vw, 104px);
  text-align: center; white-space: nowrap; line-height: .78;
  font: 700 18vw/0.78 var(--f-display); font-stretch: 125%;
  letter-spacing: -0.06em; color: var(--tinta);
  padding-bottom: .24em;
}
.rodape-palavra span { display: inline-block; will-change: transform; transform: translateY(var(--subida, 0)); }
.rodape-base { display: flex; justify-content: space-between; gap: 24px; flex-wrap: wrap; padding: 26px 96px 36px 0; border-top: 1px solid var(--linha); font-size: 15px; color: var(--tinta-suave); }
.rodape-base a { display: inline-flex; align-items: center; gap: 8px; text-decoration: none; }
.ic-cima { width: 16px; height: 16px; transform: rotate(-90deg); }

/* ---------- WhatsApp flutuante ---------- */

.wpp {
  position: fixed; right: clamp(16px, 2vw, 28px); bottom: clamp(16px, 2vw, 28px); z-index: 40;
  display: flex; align-items: center; gap: 12px;
  opacity: 0; transform: translateY(24px) scale(.9); pointer-events: none;
  transition: opacity .5s var(--ease), transform .6s var(--ease);
}
.wpp.visivel { opacity: 1; transform: none; pointer-events: auto; }
.wpp-botao {
  position: relative; width: 62px; height: 62px; border-radius: 50%;
  display: grid; place-items: center;
  background: var(--whatsapp); color: #fff;
  box-shadow: 0 16px 34px -12px rgba(14, 122, 79, .7);
  transition: transform .45s var(--ease);
}
.wpp-botao::before { content: ""; position: absolute; inset: 0; border-radius: 50%; background: var(--whatsapp); z-index: -1; animation: onda 2.6s var(--ease) infinite; }
@keyframes onda { from { transform: scale(1); opacity: .5; } to { transform: scale(1.6); opacity: 0; } }
.wpp-botao .ic { width: 30px; height: 30px; }
.wpp-botao:hover { transform: scale(1.07); }
.wpp-convite {
  padding: 11px 18px; border-radius: 999px;
  background: var(--cartao); color: var(--tinta); box-shadow: var(--sombra);
  font-size: 15px; font-weight: 600; white-space: nowrap;
  opacity: 0; transform: translateX(10px);
  transition: opacity .5s var(--ease), transform .6s var(--ease);
}
.wpp.convidando .wpp-convite { opacity: 1; transform: none; }

/* ==========================================================================
   RESPONSIVO
   ========================================================================== */

@media (max-width: 1180px) {
  .zig-anim { width: 210px; }
  .zig-anim > .vivo { transform: scale(.88); }
  .topo-nav { display: none; }
  .hero-widgets { width: 300px; }
  .hero-conteudo { width: min(700px, 58%); }
}

@media (max-width: 900px) {
  :root { --margem: 8px; --secao: 72px; }
  body { font-size: 16px; }
  .topo { top: calc(var(--margem) + 10px); padding-inline: calc(var(--margem) + 10px); }
  .topo-pilula { gap: 10px; padding: 6px 6px 6px 8px; }
  .topo-botao { display: none; }
  .topo-menu { display: grid; }
  .topo-nome { font-size: 17px; }

  /* celular: conversa + texto viram um bloco centralizado na vertical (o cartão cresce se precisar) */
  .hero-cartao {
    height: auto; min-height: max(680px, calc(100svh - 2 * var(--margem))); max-height: none;
    display: flex; flex-direction: column; justify-content: center; gap: 28px;
    padding: 84px 20px 28px;
  }
  .hero-conteudo { position: relative; left: auto; right: auto; bottom: auto; width: auto; }
  .hero-titulo { font-size: clamp(42px, 11.4vw, 72px); margin-top: 18px; }
  .hero-texto { margin-top: 18px; }
  .acoes { margin-top: 26px; flex-direction: column; align-items: stretch; }
  .acoes .botao { justify-content: space-between; }
  .hero-veu { background: linear-gradient(0deg, rgba(6, 7, 10, .9) 0%, rgba(6, 7, 10, .8) 48%, rgba(6, 7, 10, .3) 66%, rgba(6, 7, 10, .1) 80%), linear-gradient(180deg, rgba(6, 7, 10, .45), rgba(6, 7, 10, 0) 26%); }
  .hero-selo { display: none; }
  .hero-widgets { position: relative; order: -1; top: auto; right: auto; left: auto; align-self: flex-end; width: min(280px, 100%); margin-right: -6px; transform: none; }
  .hero-widgets .nota, .hero-widgets .status { display: none; }
  .conversa { padding: 6px 10px 10px; }
  .conversa-topo { display: none; }

  .numeros { grid-template-columns: 1fr 1fr; row-gap: 40px; }
  .numero:nth-child(3) { border-left: 0; padding-left: 0; }

  /* minmax(0, 1fr): a coluna nunca cresce além da tela por causa de um texto sem quebra (ex.: botão) */
  .dores-grade, .servicos-grade, .sobre-grade, .faq-grade, .cabeca-dupla, .rodape-grade { grid-template-columns: minmax(0, 1fr); }
  .dores-cabeca, .faq-lateral { position: static; }
  .dor { padding: 28px 0; }
  .cabeca-dupla { gap: 0; }
  .cabeca-dupla .texto-secao { justify-self: start; margin-top: 28px; }

  .servicos-painel { display: none; }
  .servico-cabeca { grid-template-columns: 62px 1fr 44px; padding-top: 22px; }
  .servico-icone { width: 48px; height: 48px; border-radius: 15px; }
  .servico-seta { width: 44px; height: 44px; }
  .servico-detalhe { padding-left: 62px; }
  .servico-celular { display: grid; gap: 16px; justify-items: start; }
  .servico-inclui li { font-size: 16px; }
  .servico.ativo .servico-nome { transform: none; }
  .dor { grid-template-columns: 60px 1fr; }
  .dor-icone { width: 44px; height: 44px; border-radius: 14px; }
  .dores-acao { justify-items: stretch; }
  .dores-acao .botao { justify-content: space-between; }

  .sobre-visual { margin: 0 0 24px; }
  .chip-flutuante { padding: 10px 16px 10px 12px; font-size: 15px; }
  .chip-1 { right: 12px; }
  .chip-2 { left: 12px; }
  .cartao-desde { right: 12px; bottom: -24px; padding: 16px 20px 18px; }

  .processo-cartao { grid-template-columns: 1fr; grid-template-rows: auto auto minmax(0, 1fr) auto; gap: 14px; padding: 22px 20px 24px; }
  .processo-texto { display: contents; }
  .processo .rotulo { grid-row: 1; margin-bottom: 0; justify-self: start; }
  .processo .titulo-secao { grid-row: 2; font-size: clamp(30px, 8.4vw, 44px); }
  .aparelho-area { grid-row: 3; }
  .aparelho { width: min(250px, 72vw); height: 100%; max-height: 430px; border-radius: 36px; }
  .passos-trilho { grid-row: 4; padding: 16px 0 0; }
  .passos-trilho::before, .passos-trilho-cheio { left: 0; right: 0; top: 0; bottom: auto; width: auto; height: 2px; }
  .passos-trilho-cheio { transform: scaleX(var(--trilho, 0)); transform-origin: 0 50%; }
  .passos { display: grid; }
  .passo { grid-area: 1 / 1; opacity: 0; transition: opacity .4s var(--ease); padding: 0; grid-template-columns: 46px 1fr; }
  .passo.ativo { opacity: 1; }
  .passo.ativo > div { transform: none; }
  .passo-texto { display: block; font-size: 15px; }
  .passo.ativo .passo-texto { animation: none; }
  .processo-numero { font-size: 200px; bottom: auto; top: 18%; right: -4%; }

  .zigue-linha { left: 9px; }
  .zig, .zig-esq, .zig-dir { grid-template-columns: 20px 1fr; column-gap: 20px; min-height: 0; padding: 18px 0 30px; }
  .zig + .zig { margin-top: 0; }
  /* o ponto acompanha o título (ilustração 190px + espaço 14px + meia linha do título) */
  .zig-no { grid-column: 1; align-self: start; margin-top: 208px; }
  .zig-esq .zig-corpo, .zig-dir .zig-corpo { grid-column: 2; flex-direction: column; align-items: flex-start; gap: 14px; }
  .zig-esq .zig-texto { text-align: left; }
  .zig-esq .zig-desc { margin-left: 0; }
  .zig-anim { width: 100%; max-width: 300px; height: 190px; }

  .pergunta-resposta p { padding-right: 0; }
  .dep-grade { grid-template-columns: minmax(0, 1fr); }
  .dep-palco { padding: 8px; }
  .dep-numero { font-size: clamp(96px, 30vw, 140px); }
  .carrossel { padding: 28px 18px 22px; }
  .dep-marca-dagua { width: 200px; height: 200px; right: -50px; top: -40px; }
  .fala-google { flex-wrap: wrap; row-gap: 8px; }
  .carrossel-controles { flex-wrap: wrap; }
  .voz { width: 54px; height: 54px; }

  .local-cartao { height: auto; display: flex; flex-direction: column; }
  .mapa { position: relative; height: 340px; }
  .mapa-regiao { padding: 32px 20px; }
  .ficha { position: relative; left: auto; top: auto; width: auto; margin: 12px; padding: 24px 20px; }
  .ficha-acoes .botao { flex: 1 1 100%; justify-content: space-between; }

  /* balões menores nos cantos; o respiro maior do cartão garante que não encostam no texto */
  .cta-cartao { padding-block: 112px; }
  .cta-balao { gap: 6px; padding: 7px 11px; border-radius: 13px; font-size: 12px; }
  .cta-balao .ic { width: 12px; height: 12px; }
  .cta-balao .estrelas svg { width: 13px; height: 13px; }
  .cb-1 { left: 16px; top: 22px; }
  .cb-2 { right: 16px; top: 64px; }
  .cb-3 { left: 16px; bottom: 64px; }
  .cb-4 { right: 16px; bottom: 22px; }
  .compositor { padding: 8px; }
  .compositor-texto { font-size: 16px; }
  .compositor-enviar { width: 48px; height: 48px; }

  .rodape-grade { gap: 36px; }
  .rodape-palavra { font-size: 19vw; margin-inline: var(--gutter); }
}

/* telas baixas: a ficha de Serviços cabe inteira ao lado da lista */
@media (min-width: 901px) and (max-height: 820px) {
  .servicos-painel { top: 84px; }
  .ficha-servico { padding: 26px 30px; }
  .ficha-topo { margin-bottom: 16px; }
  .ficha-icone { width: 62px; height: 62px; }
  .ficha-icone .ic { width: 28px; height: 28px; }
  .ficha-nome { margin-bottom: 18px; font-size: clamp(30px, 2.6vw, 40px); }
  .ficha-rotulo { padding-top: 16px; margin-bottom: 6px; }
  .ficha-inclui li { padding: 4px 0; font-size: 16px; }
  .ficha-info { margin: 16px 0 20px; padding-top: 14px; }
}

@media (max-width: 900px) and (max-height: 760px) {
  .hero-widgets { display: none; }
}

/* celular: botão mais compacto; se ainda não couber, o vivo.js reduz a fonte (texto sempre em 1 linha) */
@media (max-width: 420px) {
  .botao { height: 54px; padding: 0 6px 0 20px; gap: 10px; }
  .botao-chip { width: 40px; height: 40px; }
}

@media (max-width: 480px) {
  .wpp-convite { display: none; }
  .numero { padding-inline: 16px; }
  .numero:nth-child(odd) { padding-left: 0; }
  .numero-valor { font-size: 44px; }
}

/* ==========================================================================
   MOVIMENTO REDUZIDO: tudo visível, nada se mexe
   ========================================================================== */

.fx-reduzido *, .fx-reduzido *::before, .fx-reduzido *::after { animation: none !important; transition: none !important; }
.fx-reduzido .balao, .fx-reduzido .digitando { opacity: 1; transform: none; }
.fx-reduzido .digitando { display: none; }
.fx-reduzido .conversa-corpo { grid-template-rows: auto auto; }
.fx-reduzido .dor-resposta { opacity: 1; transform: none; }
.fx-reduzido .dor-linha-risco, .fx-reduzido .dor-risco { transform: scaleX(1); }
.fx-reduzido .sobre-foto img { transform: none; }
.fx-reduzido .msg { opacity: 1; transform: none; }
.fx-reduzido .barra-cheia { transform: scaleX(1); }
.fx-reduzido .processo { height: auto !important; }
.fx-reduzido .processo .fx-palco { height: auto; }
.fx-reduzido .processo-cartao { height: auto; }
.fx-reduzido .aparelho { height: auto; max-height: none; }
.fx-reduzido .aparelho-fio { transform: none; }
.fx-reduzido .passo { color: var(--claro); }
.fx-reduzido .processo-numero { display: none; }
.fx-reduzido .passos-trilho-cheio { transform: none; }
.fx-reduzido .passo { opacity: 1; grid-area: auto; }
.fx-reduzido .passos { gap: 18px; }
.fx-reduzido .cta-balao { opacity: 1; }
.fx-reduzido .wpp-convite { display: none; }
.fx-reduzido .hero-foto img, .fx-reduzido .hero-titulo, .fx-reduzido .hero-selo, .fx-reduzido .hero-texto, .fx-reduzido .acoes, .fx-reduzido .widget, .fx-reduzido .topo-pilula { animation: none; opacity: 1; transform: none; }
.fx-reduzido .hero-widgets { transform: translateY(-38%); }
.fx-reduzido .balao-titulo { transform: rotate(-4deg); }
.fx-reduzido .fala { transition: none; }
.fx-reduzido .passo-texto { display: block; }
.fx-reduzido .zigue-cheia { transform: none; }
.fx-reduzido .zig-no::after { transform: none; }
.fx-reduzido .ficha-servico.ativo, .fx-reduzido .ficha-servico.ativo > :not(.ficha-marca-dagua) { opacity: 1; transform: none; }
.fx-reduzido .esteira-trilho { flex-wrap: wrap; }
.fx-reduzido .esteira-trilho[aria-hidden] { display: none; }
@media (max-width: 900px) { .fx-reduzido .hero-widgets { transform: none; } }

/* sem JavaScript: tudo aparece */
.sem-js .balao, .sem-js .msg, .sem-js .dor-resposta { opacity: 1; transform: none; }